Difficult conversations are inevitable in business, but they don’t have to leave the involved parties walking away upset. Take the example of an account executive at a software firm who thought she ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

These individuals can turn any difficult conversation into a productive one. Most unlucky people have found themselves thrust into difficult conversations at some point in their lives. Whether it's a ...

Awkward conversations are not just valuable—they're often essential for achieving important goals. Often, there is no way to have a particular conversation without it being awkward! Examples: Talking ...

Difficult conversations: We all have them. They come up because things change, especially during a pandemic. We’re dealing with layoffs, work from home, back-to-school, forced isolation or forced ...

“I have tried everything, and Peter is still not doing what I need him to do. If this continues, I will have to fire him,” sighed Steve, a senior leader in a technology company. A fly on the wall ...

When leaders avoid difficult conversations, trust erodes, goals drift and partnerships lose the alignment and accountability they need to succeed. Sooner or later, every collaboration is going to need ...

Recently, Greater Mankato Growth hosted a conversation that brought together business and community leaders to discuss data centers and what they mean for communities across the country. The goal was ...