You cannot buy technology and assume it will create an advantage. Competitive advantage tends to come from who is most ...

For those who said governments could not move fast, our recent experience revealed otherwise. But it’s more than working from home — the public sector must be able to legislate, educate and deliver ...

The firms that perform are not the ones with the most compelling theses. They are the ones with the most disciplined ...

When undergoing an IT operating model transformation, focus on three key areas to ensure success: process, governance and culture. The quest for customer obsession is arduous — littered with obstacles ...

While many “front-to-back systems” promise seamless integration, few are truly built as one platform. Learn how Bloomberg's ...

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...

Great strategy with poor execution often leads nowhere. A company might lack certain key capabilities to execute the strategy. A constant swirl of revision may hold back decision making. Product or ...

Indiana University Health (IU Health), Indiana’s leading academic health system, announced a strategic collaboration with Ensemble, which manages end-to-end revenue cycle operations for more than 200 ...

A new Forrester study finds firms that achieved higher performance levels transform their IT operating models and address challenges incrementally. IT operating models are in transition with ...

Solutions is pleased to announce several important appointments that further strengthen the company's global operating model, ...