A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook ...

A Copilot page showing the incorporation of AI technology is shown in London, Tuesday, Feb. 13, 2024. The rise of generative AI chatbots is giving people new and different ways to look up information.

ChatGPT Down: ChatGPT is experiencing a major outage, with users across the globe reporting disruptions. Many have taken to social media to share their frustration over the downtime. According to data ...

AI agents are everywhere right now. They write emails, draft code, summarise documents, and promise to make work faster and smarter. From boardrooms to classrooms, the hype makes it sound like ...

The story of technology is the story of continual disruption and displacement. New systems and processes send some skills into obsolescence, opening the way for new skills and workflows. Generative AI ...

I recently set out on a journey to design what an ideal chatbot conversation should feel like. That made me pause and ask a bigger question — what makes a natural conversation in the first place? To ...

Ryan Petersen has worked in publishing for more than two decades, most of it spent creating award-winning content and strategy for CDW’s family of tech magazine brands. As editor-in-chief, he works ...